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Shipping & Returns

Shipping Policy

All turkey products are shipped via FedEx.

Ground shipping is free in the following states: AZ, CA, ID, NV, OR, UT, and WA with two-day and overnight shipping available for an additional charge. Customers in other states will need to select two-day or overnight shipping. Costs vary based on turkey size, location and shipping timing.

Orders received by 12 PM PST Monday – Wednesday ship same day. Orders received after 12 PM PST Wednesday ship the following Monday.

You will receive a confirmation email when your order is placed as well as a tracking number when the order ships.

We do not guarantee preferred delivery dates as FedEx delays are out of our control. Please take this into consideration when ordering.

Return Policy

Here At Diestel Turkey, we want you to have the best turkey products available and take great pride in fulfilling that desire. Should any issues arise please contact us and we will arrange for a prompt replacement.

Due to the perishable nature of our products we cannot accept returns.

Once you receive a shipped email and/or your order status is changed to shipped we are no longer able to make cancellations. Holiday shipments are generally processed many days in advance of your preferred ship date.